Administrative Associate

Mayker is looking for an Administrative Associate to bring organization, efficiency, and adaptability to our fast-moving team. You thrive on data and details, and you love being the steady support that keeps everything running smoothly. You’re anticipatory, solution-oriented, and happiest when juggling multiple projects at once.

The ideal fit is someone who wears multiple hats with ease, navigates shifting priorities without missing a beat, and keeps a calm, positive disposition no matter how fast things move. You’re the person who makes sure things actually get done—accurately, efficiently, and preferably without anyone having to ask twice.

This is a computer-based role (80-90%), meaning most of your work will involve keeping projects on track, organizing details, and ensuring seamless communication across the team. That said, when an in-person need arises—whether it’s packaging a client gift, prepping materials, or running an errand—you’re the person we count on to step in and handle it with care.

 
 

WHAT YOU’LL DO

If we can underscore anything here, it’s the variety of this role. Our Administrative Associate’s focus is to support the most pressing needs, and these may fluctuate on a day-to-day basis. Below is an overview of the types of projects you might work on:

Client Services

Provide general support to the Client Services team, including:

  • Creating and updating client estimates and proposals with accuracy.

  • Preparing invoices and service agreements, ensuring timely delivery and proper documentation.

  • Requesting and tracking payments to ensure timely collections.

  • Maintaining and organizing production sheets, project details, and our folder database so everything is in its proper home (and named appropriately!)

  • Setting agendas for key meetings, taking notes, and providing follow-ups to ensure action items are completed.

  • Helping with client gifting, ensuring thoughtful touches are delivered at the right time.

Product Support

  • Assist with product updates and inventory management, ensuring listings remain accurate.

  • Track product fulfillment timelines and deliveries, preparing pre-install prep for projects.

  • Coordinate with the logistics team to ensure seamless execution.

Administrative & Team Support

  • Be wildly willing to jump in wherever needed—whether that’s diving into a spreadsheet, stepping into an install, or making sure last-minute details are handled with care.

  • Field inbound communication as needed, ensuring inquiries are directed to the appropriate team member or department.

  • Manage inbound and outbound mail deliveries

  • Improve company process and procure by daily perfecting, refining, and systemizing how we operate

  • Support internal team needs and overall team experience, including:

    • Coordinating gifts for birthdays and anniversaries to celebrate milestones.

    • Planning team gatherings and special events to foster connection and collaboration.

    • Prepping materials for meetings, presentations, and internal initiatives

WHO YOU ARE

  • Highly organized and detail-oriented. You naturally track moving parts and keep everything in order.

  • A strong communicator. You’re clear, professional, and proactive in keeping the team aligned.

  • Tech-savvy. You’re comfortable working across multiple platforms and keeping digital records up to date.

  • Self-sufficient. You don’t need micromanaging—you take ownership and get things done.

  • Flexible and adaptable. You handle shifting priorities with ease and confidence.

  • Based in Nashville. While this role is largely remote, you should be available for occasional in-person needs.

WHO YOU’LL REPORT TO

  • Client Services Director

WHAT TOOLS YOU’LL USE

Familiarity with these platforms is a plus (but we can train the right person):

  • QuickBooks (the basics—think invoices, not accounting)

  • Canva (for light design updates and client-facing materials)

  • Slack (team communication)

  • Copper (CRM and client tracking)

  • Google Sheets (because spreadsheets make the world go round)

  • ClickUp (task management and project tracking)

WHAT YOU SHOULD EXPECT

  • Schedule: Monday – Friday, approximately 8:00 AM – 5:00 PM

  • Compensation: Starting hourly pay of $18 – $20/hour, based on experience

  • Benefits: Health and dental coverage available after 90 days

  • Work Environment: Local but remote—work primarily from home with occasional in-person needs